had to "kill" put out merchandise boxes, about 25 a shift and if you didnt they would tally it and if you had about 5-7 tallies youd get fired, - coworkers Uniqlo’s provider (Hermes) simply dropped the parcel at the entrance of my building rather than making an effort to actually deliver it to me and it was stolen, twice! The quality is very poor - about as thick as a paper napkin and plastic feeling. Since then I've tried contacting them several times, and always get the same response about it taking 15 days - it's like they're not reading the messages at all, nor even cross checking against my order id.Absolutely shocking that in 2020 a major retailer can't get their online returns process working properly. My parcel never arrived.Marked as delivered by Hermes. Everything's fine except for the slow delivery. Never again will I buy anything from Uniqlo online and frankly I have been turned off of buying anything from Uniqlo. i went online i do the research about company and i found this number+1 --Eight FIVE SIX THREE NINE THREE TWO TWO TWO EIGHT when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed thanks for resolving the issue. I returned some items, followed the instructions, and the parcel was returned to Uniqlo (as confirmed by the return tracking). ALL THEIR STORES HAVE NO DIRECT PHONE LINE. How Outrageous! Glassdoor has 2,472 Uniqlo reviews submitted anonymously by Uniqlo employees. Challenging missions are assigned. Are you sure you want to remove this review from being featured for targeted profile? They teach you many ways of organizing clothing as well as what proper customer service is. Great people, you will make friends that last a lifetime. - There were constant changes in policies and rules No update on refund, no response to emails. Rubbish outfit , online ordering a farce, they told me I should maybe try safari, google was the problem, then they said it’s the phone, order from computer, went downhill after that, wasted a day, hope they for bust soon! - limited hours at times. See what we have planned for our UT Graphic Tees in the UT 2020 Magazine. My parcel never arrived.Marked as delivered by Hermes. Customer feedback is very important to us. The most common issues with Uniqlo are around customer service, which is not as good as expected by some customers. Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. But the label was cut off (when I wore the first sweater, I was happy with it and just cut the second label off without even trying the thing on). No customer service phone number to call. They don't pick their phones up due to Covid, blah blah blah. I used to be a happy customer of UNIQLO, but their customer service is atrocious nowadays, they have simply ignored multiple messages and finally responded to one after several days that referred me back to the FAQs without any real acknowledgement of the problem. It went back autonomously, after a 10 days wait. Uniqlo has very high standards for their stores, clothing has to be folded and stocked in a precise way to achieve an "A Rank". The quality is very poor - about as thick as a paper napkin and plastic feeling. About 6 days until I can get my stuff. How to Answer: What Are Your Strengths and Weaknesses? Good coworkers (depending on the store), NO WORK_LIFE BALANCE if your full time! How Outrageous! Welcome to a new way of apparel. Would not recommend to anyone who has never worked retail before since it may be a larger challenge than previous work. Due to covid, you cannot try things on in store. Here’s Exactly What to Write to Get Top Dollar, How To Follow Up After an Interview (With Templates! great help and answered my questions quickly and professionally I had to return 2 shirts that were too small helped with get information for a return that was easy to understand and concise.managed to get my return label & refund by calling their customer service..I placed an order that took several months to receive.My dress i ordered looks nothing like the one I ordered it had white on the one I ordered this one is just a salmon color not happy about it , it was for a wedding..the quality of the dress is extremely horrible, nasty, disgusting They are also about 3 inches shorter than on the model. The reason - you don't have a label to help us identify the item. Terrible customer service and inconsistent, sexist return policy. No update on refund, no response to emails. Despite I do not receive a tracking number I’ve decided to wait. There are also daily goals for customer feedback cards and memorizing/reciting company mottos and rules. I thought they weren’t a greedy entity seeing as they’re based in Japan, but I was wrong. i went online i do the research about company and i found this number+1 --Eight FIVE SIX THREE NINE THREE TWO TWO TWO EIGHT when my line was connected they helped me some with instructions so that i can return nasty back and initiated my money to me, at first I thought whether they will really help me or it’s a scam but after I confirmed with my bank I was relaxed thanks for resolving the issue. Uniqlo is a great starting point for retail workers. Your response will be removed from the review – this cannot be undone. Half year Reviews are very ambiguous, System and rules are too restricting and robotic, some managers are too strict on rules that don't exactly make sense, Fast Paced, Employees and Managers are nice, good pay good hours and got to listen to music when working, lots of heavy shipment boxes. Had a bag of $250 worth of clothes for returning back to work ripped open. I've tried contacting UNIQLO by their website chat/email, instagram, Facebook and getting no where. Please run far away from this place. Lack of customer service. Their order confirmation email doesn’t match what they charged on my PayPal account. Good hours WHEN WILL I REALLY GET MY REFUND? - Accommodated my schedule when I was in school After contacting Uniqlo, I received once an answer asking to confirm which items were missing but since then, no confirmation from their part the missing items would be sent out, no answer to chaser emails, and no replacement items received.A real disappointment. Have been trying for weeks to get a refund! Clearly you do NOT have your act together! I didn’t receive the items which was ordered online 3 weeks ago. Contacted Uniqlo to see if they could help me, but I’ve been ignored for a month now. RIDICULOUS. I mail ordered from you in APRIL and promptly returned the merchandise, which you acknowledged, and I have YET to receive my refund of $60!!!
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